Last Updated: January 6, 2026

ONLINE PRIVACY POLICY AGREEMENT

Loyalist Waterproofing Services (“Loyalist Waterproofing Services”, “we”, “us”, or “our”) respects your privacy and is committed to protecting it through this Privacy Policy (“Policy”). This Policy explains the types of information we collect from you or that you may provide (“Personal Information”) when you visit or use the https://kingstonofficiant.com website (“Website” or “Service”), as well as any related products and services (collectively, “Services”). It also explains how we collect, use, maintain, protect, and disclose that information.

By accessing or using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree with these terms, please discontinue use of the Website and Services.

Collection of personal information

You may browse the Website without identifying yourself personally. However, certain features may require you to provide Personal Information such as your name, email, or phone number. We may collect Personal Information when you contact us, submit a form, book a service, or otherwise voluntarily provide information.

Personal Information we may collect includes:

  • Contact information (name, email address, phone number)
  • Basic personal information (such as region or city)
  • Payment information (processed securely through third-party payment processors)

You may choose not to provide certain information, but doing so may limit your ability to use parts of the Website or access certain Services.

Use and processing of collected information

We may use Personal Information for the following purposes:

  • Create and manage customer accounts
  • Respond to inquiries and provide customer support
  • Provide, operate, and maintain the Website and Services
  • Process bookings or payments
  • Improve user experience and service quality

Processing your Personal Information depends on how you interact with the Website and Services. We may process information if: (a) you have given consent; (b) it is necessary for the performance of a contract; (c) we are required to comply with legal obligations; or (d) it is necessary for our legitimate business interests.

Payment processing

If you book a service or make a purchase, you may need to provide payment information. Payments are processed securely through third-party payment processors (“Payment Processors”). These Payment Processors comply with PCI security standards. Your payment details are transmitted securely over SSL and are never stored on our servers.

The Payment Processors’ use of your Personal Information is governed by their own privacy policies. We recommend reviewing those policies for additional information.

Disclosure of information

We may share your information with trusted service providers only when necessary to deliver the Website and Services. These providers are obligated to maintain the confidentiality of your information. We do not sell or share Personal Information with unaffiliated third parties for marketing purposes.

We may disclose Personal Information when required by law, in response to legal requests, to protect our rights or safety, or to prevent fraud or abuse.

Retention of information

We will retain Personal Information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal requirements, resolve disputes, or enforce agreements. Once the retention period expires, Personal Information will be securely deleted.

Transfer of information

We do not transfer or store your Personal Information outside your country of residence. All data is processed within your jurisdiction and in compliance with applicable privacy laws. If our data storage practices change in the future, we will update this Policy accordingly and notify you when required by law.

Region-specific notices

Additional privacy rights may apply depending on your jurisdiction.

Disclosures for residents of Canada

If you are a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA). These include:

  • Right to access: Review the Personal Information we hold about you.
  • Right to correct: Request corrections to inaccurate information.
  • Right to withdraw consent: Withdraw consent at any time, subject to limitations.
  • Right to complain: File complaints with the Privacy Commissioner of Canada.
  • Right to challenge compliance: Question our privacy practices.
  • Right to breach notification: Receive notice of data breaches involving your Personal Information if required by law.

Other international privacy rights

  • Right to access, correct, or delete Personal Information
  • Right to restrict or object to processing
  • Right to withdraw consent
  • Right to data portability
  • Right to opt out of targeted advertising
  • Right to file complaints with local data authorities

How to exercise your rights

You may contact us to exercise any of your privacy rights. We may request verification of your identity before processing your request to ensure your Personal Information is protected.

Cookies

The Website may use cookies to enhance user experience, personalize content, and analyze website performance. You may modify your browser settings to decline cookies if preferred.

Data analytics

We may use third-party analytics tools that collect standard usage information to help improve our Website and Services. These tools do not collect personally identifiable information unless explicitly provided by you.

Privacy of children

We do not knowingly collect Personal Information from individuals under the age of 18. If you believe a minor has submitted Personal Information through the Website, please contact us so we can remove it promptly.

Do Not Track signals

The Website does not track users across third-party websites and does not respond to Do Not Track signals. Some third-party websites may do so independently.

Email marketing

You may voluntarily subscribe to our newsletter. We do not sell or share your email address. You may unsubscribe at any time by following the instructions included in our emails.

Links to other resources

The Website may contain links to third-party resources. We are not responsible for their privacy practices and recommend reviewing their policies when leaving our Website.

Information security

We implement reasonable technical and administrative safeguards to protect Personal Information. However, no data transmission over the internet can be guaranteed as 100% secure. You acknowledge these limitations when providing information online.

Data breach

If we become aware of a data breach involving your Personal Information that may pose a risk, we will notify you and the appropriate authorities as required by law.

Changes and amendments

We may update this Policy at any time. The updated version will be posted on this page with the revised date. Continued use of the Website after changes are posted constitutes your acceptance of the updated Policy.

Acceptance of this policy

By using the Website and Services, you acknowledge that you have read and agree to this Policy. If you do not agree, please discontinue use of the Website and Services.

Contacting us

If you have questions, concerns, or requests regarding this Policy or your Personal Information, you may contact us at:

Email: dan@loyalistconstruction.ca
Phone: 613.484.4178
Mailing Address: 1424 Ottawa Street, Kingston, Ontario K7P 0C2

We will make every reasonable effort to respond promptly and in accordance with applicable privacy laws.